At pr999 we take your personal data seriously. This Privacy Policy explains in plain, straightforward English exactly what information we collect, why we collect it, how we use it, and the rights you hold over your own data as a pr999 player.
These six principles summarise pr999's approach to your data. They are not a substitute for the full policy below — please read the complete document carefully.
All personal data held by pr999 is stored on encrypted servers using industry-standard security protocols. Payment details are processed through PCI-DSS compliant gateways and are never stored in plain text on our systems.
pr999 does not sell, rent, or trade your personal information to third-party marketing companies or data brokers. Your data is used solely for the purposes described in this Policy and for operating the pr999 platform.
pr999 only collects data that is necessary for platform operation, regulatory compliance, and improving your gaming experience. You are informed of the purpose at the time of collection wherever practicable.
You have the right to access, correct, port, or request erasure of your personal data at any time, subject to our legal retention obligations. Requests are handled within 30 days of receipt via our support team.
pr999 uses cookies and similar technologies for session management, fraud prevention, and platform analytics. You can manage cookie preferences at any time. Cookies that are not strictly necessary require your consent.
pr999 operates under international gaming regulations that mandate strict data handling standards. We cooperate with relevant regulatory bodies and comply with applicable data protection and anti-money laundering frameworks.
1.1 This Privacy Policy ("Policy") describes how pr999 ("pr999", "we", "us", "our") collects, processes, stores, shares, and protects the personal data of individuals ("you", "Player", "User") who access or use the pr999 online gaming platform at pr999.pro, including any associated mobile interfaces, applications, and services (collectively, the "Platform").
1.2 This Policy applies to all personal data collected through the Platform, regardless of how you access it — whether via desktop browser, mobile browser, or any other device or interface we make available.
1.3 By registering an account on pr999, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree to the practices described herein, you must not use the Platform.
1.4 This Policy should be read alongside the pr999 Terms & Conditions and Responsible Gaming Policy, both of which form part of your agreement with pr999.
1.5 pr999 is committed to data protection principles including lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality. We apply these principles consistently across all data processing activities.
2.1 pr999 is the data controller in respect of all personal data collected through the Platform. As data controller, pr999 determines the purposes and means by which your personal data is processed.
2.2 pr999 operates under an international gaming licence. Details of the applicable licensing authority are available upon written request to our support team at [email protected].
2.3 Where pr999 engages third-party service providers to process personal data on its behalf, those providers act as data processors operating under contractual obligations that are consistent with this Policy and applicable data protection law.
3.1 pr999 collects the following categories of personal data from players and platform visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, photograph | Account verification, age & identity checks, AML compliance |
| Contact Data | Email address, phone number, city / province (e.g. Karachi, Lahore, Islamabad) | Account communication, support, promotional notifications (with consent) |
| Financial Data | JazzCash / EasyPaisa account numbers, bank account details (HBL, UBL, Meezan), USDT wallet address, card last-four digits | Deposit & withdrawal processing, fraud prevention, AML monitoring |
| Transaction Data | Deposit history, withdrawal history, bet history, bonus activity, win/loss records | Account management, regulatory reporting, dispute resolution |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, features used, click patterns, session duration | Platform improvement, personalisation, responsible gaming monitoring |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Support delivery, dispute resolution, quality assurance |
3.2 pr999 does not intentionally collect special category data (such as health data, racial or ethnic origin, or political opinions) unless explicitly required for a specific regulatory purpose and with your express consent.
3.3 Where you choose not to provide data that is necessary for a specific purpose (such as identity verification), pr999 may be unable to provide the associated service (such as processing a withdrawal).
4.1 Directly from you: When you register an account, complete identity verification, make a deposit or withdrawal, contact support, participate in promotions, or update your account settings.
4.2 Automatically: Through cookies, web beacons, server logs, and similar tracking technologies when you browse or interact with the Platform. Technical and usage data is collected automatically during every Platform session.
4.3 From third parties: From identity verification service providers, payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), fraud prevention agencies, and regulatory databases where required for compliance purposes.
4.4 From publicly available sources: Sanctions lists, politically exposed persons (PEP) databases, and other publicly available compliance databases consulted as part of our AML obligations.
5.1 pr999 uses your personal data for the following purposes:
6.1 pr999 processes your personal data on the following legal bases:
7.1 pr999 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We may share your data only in the following limited circumstances:
7.2 Where pr999 transfers data to third-party processors, we require those processors to maintain appropriate security measures and to process your data only on our documented instructions.
8.1 pr999 retains your personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods:
8.2 Following the expiry of the applicable retention period, pr999 will securely delete or anonymise your personal data in a manner that prevents reconstruction.
9.1 pr999 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
9.2 In the event of a personal data breach that poses a risk to your rights and freedoms, pr999 will notify affected players and, where required, the relevant regulatory authority within the timeframe prescribed by applicable law.
9.3 While pr999 implements robust security measures, no internet-based platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately at [email protected] if you suspect unauthorised access to your account.
10.1 pr999 uses cookies, web beacons, pixel tags, and similar tracking technologies on the Platform. The following table describes the categories of cookies we use:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, fraud prevention | No — essential for platform operation |
| Functional | Remembering preferences, language settings, game state | Yes |
| Analytics | Understanding platform usage, identifying errors, improving performance | Yes |
| Marketing | Serving relevant promotional content to logged-in players based on gaming preferences | Yes |
10.2 You may manage your cookie preferences at any time through your browser settings or the cookie preference centre available on the Platform. Disabling strictly necessary cookies will impair Platform functionality and may prevent you from accessing your account.
10.3 pr999 does not use cookies to track your activity on third-party websites outside the pr999 Platform.
11.1 Subject to applicable law and our regulatory obligations, you have the following rights in respect of your personal data held by pr999:
11.2 To exercise any of the above rights, please contact the pr999 Data Protection team at [email protected] with the subject line "Data Rights Request". We will respond within thirty (30) days of receiving your request. In complex cases, this period may be extended by a further sixty (60) days, with prior notification.
11.3 pr999 will not charge a fee for handling data rights requests unless a request is manifestly unfounded, excessive, or repetitive, in which case a reasonable fee may be applied.
12.1 pr999 is strictly a 21+ platform. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you must not register an account or use the Platform.
12.2 If pr999 becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted and the associated account will be permanently closed in accordance with our Terms & Conditions.
12.3 If you believe that a minor may be using the pr999 Platform, please contact us immediately at [email protected] so that we may investigate and take appropriate action.
13.1 pr999 operates internationally and your personal data may be transferred to, and processed in, countries other than Pakistan. Where such transfers occur, pr999 ensures that appropriate safeguards are in place to protect your data to a standard consistent with this Policy.
13.2 Safeguards for international transfers include contractual clauses that require recipient organisations to protect personal data to equivalent standards, and transfers to organisations located in jurisdictions recognised as providing adequate data protection.
13.3 You may request details of the specific safeguards applied to any international transfer of your data by contacting [email protected].
14.1 pr999 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify you via a prominent notice on the Platform and, where appropriate, via email to the address registered on your account.
14.2 The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed of how pr999 protects your data.
14.3 Your continued use of the Platform following the publication of any amended Policy constitutes your acceptance of the revised terms. If you do not agree to the changes, you must cease using the Platform and may close your account in accordance with our Terms & Conditions.
15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way pr999 handles your personal data, please contact us through any of the following channels:
15.2 If you are not satisfied with pr999's response to a privacy-related complaint, you have the right to escalate the matter to the relevant data protection authority or gaming regulatory body applicable in your jurisdiction.
15.3 pr999 takes all privacy complaints seriously and will investigate every concern in good faith. We are committed to resolving privacy-related disputes fairly, transparently, and in a timely manner.
Our support team is online 24/7 and will respond to any privacy query within 2 minutes via live chat.
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